Customer Service All categories Complaints Costs & Fees Customer Service General Local Branches Tasks & Services Terms & Condiditons What is the procedure if I'm not satisfied with the cleaning service provided on a particular day? Complaints Customer Service Can I provide feedback directly to the cleaner or should all communication go through the company? Customer Service General Is there a backup plan in place if the cleaner fails to show up for a scheduled cleaning? Customer Service What happens if my cleaner is sick or goes on holiday? Do you provide a replacement? Customer Service General How flexible are your cleaners with their schedule? Can they accommodate changes in my routine? Customer Service Tasks & Services Can I meet the cleaner before they start working in my home? Customer Service General We believe life is too short to spend it cleaning…
What is the procedure if I'm not satisfied with the cleaning service provided on a particular day? Complaints Customer Service
Can I provide feedback directly to the cleaner or should all communication go through the company? Customer Service General
Is there a backup plan in place if the cleaner fails to show up for a scheduled cleaning? Customer Service
What happens if my cleaner is sick or goes on holiday? Do you provide a replacement? Customer Service General
How flexible are your cleaners with their schedule? Can they accommodate changes in my routine? Customer Service Tasks & Services