FAQs

FAQs What measures do you take to ensure the security and safety of my home during cleaning sessions?

What measures do you take to ensure the security and safety of my home during cleaning sessions?

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  • Last updated: 21/06/2024

Ensuring the security and safety of your home is our top priority at Time For You. We understand the trust you place in us when you invite our cleaners into your home. Here’s how we ensure peace of mind through stringent vetting and comprehensive security measures.

Thorough Vetting Process

We take the time to carefully interview all the cleaners we work with, conducting these interviews in their own homes. This process allows us to gauge their reliability and professionalism in a familiar setting. We not only look for cleaning skills but also for individuals who exhibit trustworthiness and honesty.

DBS Checked Cleaners

To ensure your home’s security, all our cleaners are thoroughly vetted and DBS checked. This means they have undergone a police check to confirm they have no criminal convictions, ensuring they can be trusted to work in your home. Knowing that your cleaner has been DBS checked provides an additional layer of security and peace of mind.

Legal Employment Status

We ensure that every cleaner we work with has the legal right to work in the UK. This is a critical part of our vetting process, as it ensures compliance with UK employment laws and protects both our clients and our business.

Reference Checks

References are crucial in our selection process. We take the time to verify each cleaner’s background by contacting previous employers or clients. This step helps us ascertain their reliability, work ethic, and history of client satisfaction.

 Insured Cleaning Services

Despite our rigorous vetting process, we understand that accidents can happen. That’s why we are insured against accidental damages. If something does go wrong during a cleaning session, we will work closely with you to resolve the issue swiftly and effectively. Our insurance coverage offers you an additional layer of protection and peace of mind.

Conclusion

At Time For You, the security and safety of your home are paramount. Through our thorough vetting process, including home interviews, DBS checks, legal employment verification, and reference checks, we ensure that only the most reliable and trustworthy cleaners enter your home. Moreover, our full insurance coverage means you’re protected against any unforeseen issues.

For more detailed information or to discuss any specific concerns, please visit our website or contact your account manager. We’re here to ensure your home is not only clean but also secure.