How quickly can you find me a cleaner?
We aim to place a cleaner with you within 10 working days of meeting us but, in many cases, it will be faster. The cleaner will then call or text you to arrange a date and time to meet you and get started.
Who supplies the cleaning products?
The cleaner uses your products and equipment, which means you get the products you want used in your home and, even more importantly, it avoids cross-contamination.
Do you have insurance cover?
We are insured for a minimum of £2 million pounds against the cleaner damaging your property accidentally. Please note, in order to keep your costs as low as possible, there is an excess of £100 on all claims.
Will I get the same cleaner every week?
Yes, you will get to know the cleaner who is regularly coming into your home each week and the only time this will change is if you have requested a different cleaner.
What if I need to increase my cleaning hours or take on more of a housekeeper instead?
We have a wealth of experience in all forms of house cleaning, so please do not hesitate to get in touch and your dedicated account manager will make sure you have the perfect housekeeper, or the perfect regular cleaner, for the hours that work best for you.