Everything people in Blackheath ask us before booking.
How much does a cleaner cost in Blackheath?
Our regular cleaning is £20 an hour for weekly visits, or from £21 an hour for fortnightly, with a two-hour minimum. A weekly two-hour clean comes to £40, and we agree your hours at your free home visit so you know the cost before anything starts.
Which areas do you cover?
We clean homes across Blackheath, Kidbrooke, Lee, Grove Park, Eltham, Mottingham, Charlton, Plumstead, Shooters Hill, Woolwich, Abbey Wood and Thamesmead, covering SE2, SE3, SE7, SE9, SE12, SE18 and SE28. Just outside these? Call us and we'll let you know if we can help.
How does it work?
Send a Booking Request and we'll call you back the same day. One of us visits your home for around 30 minutes, free and with no obligation. We then introduce the cleaner we've chosen for your home and check in after the first clean.
Will I have the same cleaner every time?
Yes. You'll have one regular cleaner who gets to know your home, never a rotating team. If they're ever away, we arrange cover from your Home Brief, so nobody starts from scratch.
How do you vet your cleaners?
We interview every cleaner in their own home, check their ID, proof of address and references, and police-check every one of them before they ever meet you.
Is my clean insured?
Yes, every clean is insured against accidental damage.
Is there flexibility if my needs change?
Yes. You can change your hours, your day or what gets done as your life changes, and we'll update your Home Brief to match. There are no tie-ins either, so you stay because it works for you.
Do I need to be home when my cleaner comes?
For the first clean, we advise that you are home. After this, many clients give their cleaner a key or door code, and we'll agree what works for you at your home visit.
Do I need to provide cleaning products?
Yes, your cleaner uses your products and equipment, so your home is cleaned the way you like with what you trust.
How quickly can my cleaning start?
As soon as we've found the right cleaner for your home, and we'll give you a realistic date at your home visit.
Do you do deep cleans or one-off cleans?
We don't do one-off cleans, because a regular cleaner who knows your home does a better job. Deeper jobs like skirting boards and inside windows can rotate through your regular visits, and we set that out in your Home Brief.
Do you offer housekeeping?
Yes. Housekeeping adds laundry, ironing, bed changing and organising to your regular clean, at £25 an hour with a four-hour minimum.
What if my cleaner isn't right for me?
Just tell us. We'll introduce someone new, starting from your Home Brief, and you'll never need an awkward conversation with your cleaner.
Still have a question?
Call 020 8088 4414 or WhatsApp 07857 426227, or send a Booking Request and we'll call you back the same day.
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