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Typical Hourly Rate: £11.95

Domestic Cleaning Company serving Stirling, Bridge of Allan, Alloa & the surrounding areas

Time For You Stirling and Clackmannanshire

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Lesley Spence

Typical Hourly Rate
£11.95
Clackmannan
01259681050
Stirling
01786289177

£20 off first clean **

Please quote ref: 20TFY when calling

About Time For You

We are a local, family run Cleaner Service, caring for homes in the Stirling and Clackmannanshire areas.  We cover FK7 to FK15 postcode areas.  We would love to introduce you to a Home Cleaner/Domestic Cleaner for your property.  Let us clean your home so you don't have to!

We clean over 100 homes locally, each week and growing by the week !

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LOOKING FOR A CLEANER FOR YOUR HOME?

IF SO, YOU WILL LOVE OUR FRIENDLY, FLEXIBLE AND LOCAL TIME FOR YOU CLEANER SERVICE

  • We'll personally visit you to discuss your cleaning needs
  • You'll get the same vetted cleaner each visit
  • You can meet the cleaner before any cleaning work is carried out
  • Your cleaner has been interviewed in their own home
  • Great customer service with Monday to Friday telephone support
  • Peace of mind with £2 million insurance against accidental damage
  • Additional hours if you require it at any time

SIMPLE TO ARRANGE

  • No need to complete any forms
  • You'll get our advice and support from the minute you join us
  • No hidden charges, costs are transparent
  • After a chat with us, if you wish to proceed, we will arrange a time to visit you at your home to get the service underway

EXTENSIVE NETWORK OF VETTED, LOCAL CLEANERS

  • Over 100 homes cleaned on a regular basis by them and growing by the week
  • Personalised home cleaner service to suit your particular needs
  • We are registered with the Data Protection Commissioner and abide by the ethics of storing all personal information securely

PRICING

Weekly cleaning rate -  £11.95 per hour  (minimum two hours per visit)

Fortnightly cleaning rate - £12.95 per hour (minimum 3 hours per visit required.  We will accept 2 hours minimum for small 1 or 2 bedroom properties/single occupancy homes)

For village/rural locations and some other selected locations eg, FK15,  our rates are typically £1 more per hour, for all visits. This is due to the logistics and travelling time involved for cleaners.

WE OFFER THE FOLLOWING SERVICES:-

  • Regular, daily cleans
  • Weekly cleans
  • Fortnightly cleans
  • Housekeeping
  • Ironing service
  • Extra hours from time to time, if required

(If you require anything different to the above, then we are happy to have a chat to see how we could accommodate you).  You decide on the cleaning tasks that you need, ensuring that you receive a service to match your requirements.  The choice is yours, within reason, of course, eg, vacuuming, polishing, housekeeping, ironing, bed changing, kitchen and bathroom cleaning.

After a chat with us should you wish to proceed, we will arrange a home visit to discuss your requirements, agree the hours that you are looking for and then set to work to introduce you to a domestic cleaner.  If we don't have someone available to attend on eg, the day/location and for the specific tasks that you are looking for then we will recruit a self employed domestic cleaner on your behalf to get a match for your requirements.

HOW CAN I START USING YOUR SERVICE FOR A HOUSE CLEANER IN THE FK7 TO FK15 POSTCODE AREAS?

  •  Call us on 01786 289177 (Stirling area)   or   01259 681050 (Clackmannanshire area)
  •  Fill in our short Request a Callback form on this page
  •  Complete our Booking form and we will call you back as soon as we can, to book in an appointment to get your service underway.

TESTIMONIAL

"We have been very pleased by the service offered by Time For You and would not hesitate to recommend you to others.  We have been particularly happy with the cleaner that you introduced us, too, Sally.  She has worked really hard and it's a joy to return home after she has been"   Mrs D - FK15

Consider how having a private home cleaner would make a difference to your home life, helping to address that work/family life balance and ultimately giving you some more Time For You.

* Police Checked cleaner, on request

+ Please note our £20 offer applies for new weekly cleaning clients only, offer does not apply to fortnightly cleans

Questions and Answers

Who Are You?

We are part of the national domestic cleaner company, Time For You, set up to take the strain and frustration out of a finding a local, cleaner, for you.

Lesley Spence, who runs the local Stirling and Clackmannanshire Company, aims to provide a great cleaner service, supporting clients to find an affordable, flexible solution for their cleaner and housekeeping needs.  She will source a self employed cleaner and thoroughly vet them to meet individual client,s requirements.

She currently provides this service to many satisfied clients and is very experienced in spending time to match the right calibre of cleaner, who is motivated and reliable to provide a great cleaning/housekeeping service, tailored to match individual client's needs.

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HOW DO YOU SELECT YOUR CLEANERS?

With great care.

All potential cleaners have to submit an application form.  We conduct telephone interviews with those whom we believe we may wish to see, to discuss their experience, ability to communicate and best of all to see if we believe they would be a good fit for our client profile.  After this, any that we believe show potential, we would arrange an interview with them.  At the current time, we physically interview less than 1 in 25 applicants to approve to to join our database of vetted cleaners, only after our  screening process.  All cleaners on our database have been interviewed by Lesley, personally, in their own homes, this allows us to see the standards by which they live and get to know them personally.  We carry out security checks, address validity, ID identification and obtain references, which we follow up.  If after all this we would be happy to have them clean our home, then we accept them onto our database and then introduce them to clients.

CAN I MEET THE CLEANER FIRST?

After you have agreed to use our services, your allocated cleaner can meet you first before cleaning commences, to ensure you are comfortable with the person that we have selected.  This is beneficial so that you can discuss, in detail, the tasks that you would be wishing to have completed and to show them where everything is, eg vacuum, bin bags and so on.

Some clients are just happy for their cleaner to arrive on the first day and be shown everything.  It's up to you.

WHO SUPPLIES THE CLEANING MATERIALS?

Your cleaner will use materials supplied by you, to include vacuum, polishes, cloths and so on.  This is to ensure that the right products are being used in the right place, for you.  When you first meet the cleaner, we recommend you discuss products and usage with them, to ensure that you are both happy with what will be used and where.

This keeps costs low and prevents cross contamination between properties.

(Please note our insurance does not cover the use of bleach or bleach products)

DO YOU SEND A TEAM OF CLEANERS EACH VISIT?

No, our model is such that you will have one cleaner per visit.

WILL I HAVE THE SAME CLEANER EACH VISIT?

Absolutely.  We will introduce someone to meet you needs.  This person will become your regular cleaner so you can build up a relationship with them and they can get to know your home and it is easier, eg, to rotate tasks, if required.

We find that having a regular cleaner suits most clients.

Like any form of working life, however, sometimes cleaners do move on to other opportunities and when we are informed of this, we will communicate directly with you and introduce another cleaner, as swiftly as we can.

WHAT TASKS CAN I ASK THE CLEANER TO DO?

You can agree that with your cleaner.  As well as the usual vacuuming, polishing, bathrooms.  Most other requests can be accommodated and cleaners can be flexible to alter tasks between visits, providing you have been specific about your requirements.  Some clients wish inside windows cleaned, some wish bed changing and some wish ironing too.

WHAT IF MY CLEANER CANNOT MAKE A CLEAN, WHAT HAPPENS?

If for any reason your cleaner cannot attend, they should call to inform you and offer a replacement session, where possible.  Sometimes clients just find it more convenient, for the 'missed' hours to be banked and used at a later date.  Should your cleaner, however, show an unreliability issue that you are not comfortable with,  then we would request, that you contact us at the earliest opportunity, to discuss.

WHAT HAPPENS IF I AM NOT HAPPY WITH THE CLEANING?

Rarely, a cleaner might not be the right match for a particular household.  Don't' worry that's what we are here for.  We would always recommend you speaking to your cleaner directly about any concerns.  In the unlikely event that this doesn't have the desired effect, we will try to resolve with your cleaner, providing you are happy for us to speak to them.  If you decide at any time that you would prefer to be introduced to another cleaner, then we will do so.  If we do not have someone whom we believe is the perfect match for your home, we will advertise and source a candidate on your behalf.  This can take a wee bit of time, but it's important to introduce someone whom we believe will match your requirements more closely and it's not always possible to do that the next working day or even the day after.  However, we will keep in contact directly with you and take your instruction on a replacement.

We will contact you after a few cleans for feedback and where appropriate, can follow this up, with a future call, if required.  We do encourage clients to contact us with queries, at any time.

Similarly should your cleaner decide to leave you, once we are notified, we will work quickly to introduce an alternative as quickly as we can.

DO I NEED TO BE IN WHEN THE CLEANER VISITS?

No.  If you wish to give the cleaner a key, then that is one of the reasons we would recommend a pre clean meeting, to ensure that you are comfortable with doing so.  Many clients nowadays have a safe key box installed at their home, which eliminates the need for any key to be handed over and keys are always at your home, we do recommend this approach.

DO YOU HAVE A MINIMUM NUMBER OF HOURS PER VISIT?

Weekly         = 2 hours per week

Fortnightly = 1 or 2 bedroom properties = 2 hours per visit

                              3+ bedroom properties = 3 hours per visit

Please note we schedule weekly cleans from Monday through to Friday and fortnightly cleans are scheduled on either a Monday, Tuesday or Wednesday.    When we meet with a prospective client who wishes to proceed with our service, we will discuss options with them, a couple of options is helpful to enable us to get a cleaner matched for your home, as quickly as possible. 

DO YOU HAVE INSURANCE?

We have insurance against accidental damage by your cleaner, included for each clean and this is from an approved and trusted professional insurance service.

This gives you peace of mind should any accident occur.

We do have an excess of £100 on all claims, to keep our costs competitive.

IS IT OKAY TO HAVE PETS AT HOME?

Yes, of course.  We will allocate a cleaner to your home who is happy with pets.  Most often we have cats and dogs.  But we have had, snakes, iguanas and the odd parrot, too.

HOW QUICKLY CAN I BE ALLOCATED A CLEANER?

This depends on a few factors, eg, your flexibility in the day that you would like a clean to be carried out, if you have a specific day in mind then this may take longer than a client who is completely flexible as to their clean day.  Location - clients who are in remote/out of town locations, again, the matching process may take longer.  The majority of clients are matched with their cleaner within a week of meeting Lesley, having signed up to use our service

HOW DO I START?

We don't need to visit for a quote - we can just chat about your requirements, take some details from you and then give you a price based on the information that you have provided.  After speaking to you, if you would like to proceed, then we will arrange a mutually convenient time to visit you.  We will confirm your cleaning needs, in person.  If you work 'standard hours' we can be flexible with appointment times, eg, in the evening.

Please contact us by phone, email or by using our 'request a callback' feature.  It's always helpful to know the best time to call, if you are at work during the day.

Areas covered

Alloa, Alva, Bannockburn, Bridge of Allan, Cambus, Cambusbarron, Cambuskenneth, Clackmannan, Cowie, Devonside, Dollar, Dunblane, Fallin, Kincardine, Menstrie, Plean, Sauchie, St Ninians, Stirling, Tillicoultry...

FK7, FK8, FK9, FK10, FK11, FK12, FK13, FK14, FK15

Alloa, Alva, Bannockburn, Bridge of Allan, Cambus, Cambusbarron, Cambuskenneth, Clackmannan, Cowie, Devonside, Dollar, Dunblane, Fallin, Kincardine, Menstrie, Plean, Sauchie, St Ninians, Stirling, Tillicoultry, Tullibody

FK7, FK8, FK9, FK10, FK11, FK12, FK13, FK14, FK15

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Vetted Cleaners

Affordable Prices

Own Account Manager

Why use us?

  • Vetted cleaners by Time For You Stirling and Clackmannanshire
  • Affordable prices at typically £11.95 per hour
  • Own account manager(s) Lesley Spence
  • Identity checked cleaners
  • Same cleaner each week

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